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Frequently Asked Questions

Start With the Basics.
Then Go To Where You Are.

The questions every visitor asks (what we measure, how a student's voice becomes a score, and how that data is protected) come first. Below that, questions are organized by solution, so you can start from the seat you're actually in: district leadership, behavioral health, career pathways, or community schools.

The Basics

What IMPACTER Is, And Isn't

A Human Skills Analytics platform that measures durable skills through students' own words (spoken or written) instead of surveys and checkboxes. Not a test, not a curriculum mandate, not another dashboard nobody opens. Start here if you're new.

How the Measurement Works

How Voice Becomes Evidence

Students respond to open-ended prompts in their own language. Rubric-aligned machine learning scores each response the way a trained educator would, at scale, benchmarked against human raters, versioned and auditable. No black box.

Privacy, Security & IT

What We Collect & What We Never Will

Only what's needed to score: a response and a school-assigned ID. No video, no biometrics, no behavioral tracking, and student data is never sold, ever. FERPA- and COPPA-aligned, CA-NDPA signed.

Still Have Questions?
Go Deeper Than The FAQ: Search The Full Help Center.

Implementation guides, SIS/SSO setup, rostering, and district-specific walkthroughs live there, not here.

Visit The Help Center
By Solution

Start From Your Vantage Point.